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PAD Policy
What is PAD?
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Customer satisfaction questionnaire
Name
Policy number
Email
How do you appreciate the communication with insurers that mediate the sale of PAD:
Very good
Good
Satisfying
Unsatisfying
How do you appreciate the communication with the Natural Disaster Insurance Pool (PAID):
Very good
Good
Satisfying
Unsatisfying
How do you appreciate the communication with the insurers that mediate the investigation of the claim file:
Very good
Good
Satisfying
Unsatisfying
How do you assess the promptness of PAID in the payment of due compensations:
Very good
Good
Satisfying
Unsatisfying
Estimate the cost of the policy relative to the insured amount:
Very good
Good
Satisfying
Unsatisfying
Appreciate the amount of compensation related to damage to the home:
Very good
Good
Satisfying
Unsatisfying
How to resolve complaints and requests - Promptness:
Very good
Good
Satisfying
Unsatisfying
How to resolve complaints and requests - Objectivity:
Very good
Good
Satisfying
Unsatisfying
You have registered non-conformities or malfunctions with the services provided by PAID?:
No
Yes
Recommendations for improving relationship with PAID:
SEND
OK
RO
HU
